# Aarthi Murali

> Customer Experience & Growth, Strategy & Transformation

An award winning C-suite transformation leader with 26 years of experience building scalable, enterprise outcomes across financial services (consumer, business and commercial banking), automotive, and telecom. 
I build and scale high-performing teams, modernize operating models, and deliver digital, AI-powered strategies that accelerate growth and elevate experience.

I bring a unique blend of strategic clarity, operational discipline, and empathetic leadership. Trusted by boards and energizing to teams, I deliver outcomes that last—where digital, human, and commercial excellence intersect.

Key highlights: 
Chief Customer Experience Officer at M&T Bank
Executive roles at JPMorgan Chase
American Banker awards (multiple) 
Forrester Customer Obsessed leader award 
CX Boards evangelist award 
JD Power awards for mobile banking 
Greenwich awards for customer satisfaction 
Prior Board member BAI 
Deans Advisory Council Loyola University, Chicago 

I enjoy helping leaders solve business problems the right way.

## Offerings

- Video call (15 min): $300.00

## Links

- [Expert profile](/AarthiMurali)
- [Avatar](https://media.intro.co/avatars/15259919npMMZMG.jpg)
- [Marketplace](/marketplace)