# Patricia Coan

> COO | Operations Advisor to Founders

I’m a COO and operations advisor with 25+ years of experience building and scaling supply chains, operations, and teams across some of the world’s most recognized consumer brands.

I’ve worked in environments ranging from global enterprises to high-growth companies, and I know what happens when the operating model that got a company to $20M, $50M or $100M+ starts breaking under the weight of growth.

My experience includes:

• Pura: COO of the smart home fragrance company, supporting growth toward $500M+ in projected revenue. Led end-to-end operations across planning, sourcing, manufacturing, quality, logistics and fulfillment.

• StockX: Director of Supply Chain & Inventory Control at the high-growth marketplace, valued at $3.8B in 2021. Led inventory and transportation initiatives during a period of rapid GMV growth.

• Tarte Cosmetics: Supply chain and planning leadership during the period leading up to its $135M acquisition by KOSÉ.

• L’Oréal: Six years leading demand planning across L’Oréal Paris, Maybelline, Essie and Garnier, within a €44B global organization.

Across those companies, I’ve repeatedly been brought in to turn reactive operations into disciplined, scalable businesses without losing the speed and entrepreneurial spirit that created the growth in the first place.

I can help founders and leadership teams with:

✔️ Building a scalable supply chain and operating model

✔️ Rigorous demand planning, forecasting & forecast discipline

✔️ Setting inventory targets and improving working capital 

✔️ Implementing S&OP and IBP processes that actually drive decisions 

✔️ Selecting, negotiating with and holding 3PLs accountable

✔️ Designing fulfillment and logistics networks

✔️ Selecting suppliers and building strategic sourcing programs

✔️ Managing long lead times, global supply chains and supply risk

✔️ Launching and scaling into major retailers, including Walmart CPFR

✔️ Preparing operations for retail expansion and omnichannel growth

✔️ Identifying practical ways to leverage AI for operational efficiency

✔️ Building high-performing operations teams: hiring, organizational design, coaching and developing talent

✔️ Improving COGS, margins and operational efficiency

I also work with operations professionals.

If you’re an early- or mid-career supply chain or operations leader trying to figure out your next move, I can help with career strategy, leadership development, executive positioning, interviewing, and navigating the path from functional leader to VP, SVP or COO.

I’ve spent my career moving between big-company discipline and entrepreneurial speed. I’ve bought hardware components in Silicon Valley, forecasted cosmetics launches, managed global suppliers, built planning organizations, launched products into major retailers, and helped growing companies build the infrastructure to scale.

Bring me the operational problem you’re wrestling with. I’ll bring 25+ years of experience figuring out what to do next.

## Offerings

- Video call (15 min): $200.00

## Example Questions

- How do I know if my supply chain can support our next stage of growth?
- We’re sitting on too much inventory. Where should I start fixing it?
- When should I hire a COO, and what should that person own?
- How do I choose the right 3PL and make sure they deliver?
- How do I build S&OP without slowing down a fast-moving company?

## Links

- [Expert profile](/PatriciaCoan)
- [Avatar](https://media.intro.co/avatars/1808364r6wFuCQr.jpg)
- [Marketplace](/marketplace)