# Jess Dalziel

> Chief Client Officer | Founder, Peer Advisory Group

I’m a strategic leader with nearly two decades of experience helping businesses optimize client experience, technology, and brand positioning for long-term growth. As Chief Client Officer at a media and technology firm and Founder of Peer Advisory Group, I specialize in aligning business strategy with human-centered client engagement—balancing technology, trust, and scalability.

Throughout my career, I’ve partnered with global brands, from Fortune 500 companies to emerging micro-brands, shaping high-impact strategies that drive retention, revenue, and reputation. Previously, as Vice President at a global digital communications company, I exceeded performance targets by up to 250% YoY, leading client success initiatives across diverse industries.

Beyond my corporate roles, I’ve built and scaled businesses, including founding Wicked Candle, an e-commerce brand, and serving as an Advisory Board member for Ithaca College’s Customer Experience Certificate Program. I hold a Bachelor’s degree in Communications from Grand Valley State University and an MBA from Trinity College Dublin, where I continue to mentor MBA graduates.

I believe that exceptional client experiences are the foundation of sustainable business growth—and that technology should enhance, not replace, human connection.

## Offerings

- Video call (15 min): $125.00

## Links

- [Expert profile](/jessdalziel)
- [Avatar](https://media.intro.co/avatars/847079ynBGAZBL.jpg)
- [Marketplace](/marketplace)