Browse our marketplace of the world's most in-demand experts. After choosing the right expert for you, book a 1:1 video call with them. At the time of the appointment, join the live 1:1 video call, ask the expert your questions, and get personalized high-quality advice!
Jeff Gelfuso
SVP, CPXO at Qualtrics. Global CX Top 100. Fmr Exec at WDAY, AMZN, Meta, MSFT.
About me
As SVP, Chief Product Experience Officer at Qualtrics I lead the Research, Product Management, Design and User Experience organizations working to improve the human experience and make every interaction an experience that matters for employees and customers everywhere. With over 15k customers, 3B interactions, 2M MAU, and $2B+ ARR, Qualtrics defined the XM category and is the leader in customer experience, employee experience, and market research. Prior to Qualtrics, I was the Chief Product Experience Officer and Chief Design Officer at Workday, where I led experience strategy for 10k customers and 65M+ users worldwide, driving product innovation across web, mobile, and partner platforms. Built and scaled diverse, cross-functional teams delivering world-class enterprise solutions. I previously held executive product, design, business unit leadership roles at top Fortune 100 companies including: Executive Director, Product Design at Facebook – Led product design and user experience for systems and tools for the Facebook app delivering social experiences for 1.7B+ users worldwide. Executive Director, Product, Research & Design at Amazon – Led global teams innovating on customer shopping experiences across mobile, web, and voice platforms including responsible for $12B in annual revenue. Director, Product Planning, Strategy, and Design at Microsoft – Led strategic initiatives and led teams to design and deliver experiences across devices and platforms for XBOX, Entertainment, Windows and Learning. Board Member & Strategic Advisory: Founding Member of the Design Executive Council. Advises Founders and new start-ups. Served on Board of Trustees for Cornish College of the Arts Seattle. Served on the Digital Innovation Advisory Council for St Jude Children’s Hospital. Awards & Accolades: Holds several US Patents, Awarded 2024 Global CX Top 100 Executives, and Marquis Who’s Who in America in product, user experience and technology in 2024. Things I can advise on: ✔️ Designing world-class customer and employee experiences ✔️ Building high-performing product and R&D organizations and teams ✔️ Leadership development for executive and senior talent ✔️ Driving innovation with AI and emerging technology ✔️ Developing and leading strategy, product planning, research and design for global companies at scale Excited to share insights from 25+ years of creating transformative products, innovative experiences and leading world-class teams. Let’s connect.
What to expect
15 minute session
- - ask three questions (ex product or ux)
- - advice for leadership / team development
- - advice on scaling products and business
- - share best practices or lessons learned
How it works
Common questions
Most of our experts offer 1:1 video consultations ranging between 15 - 60 minutes. During the booking the process, you will be able to select the duration that makes sense for you.
Generally speaking, most of our customers have been delighted with how much they achieved during their live 1:1 video consultations. We have over 5,000 five-star reviews and a high percentage of our customers rebook the same expert or additional experts because their experience exceeded their expectations. Our most popular sessions are 30 minutes long, but you can still get a lot done during a 15 minute session.
Yes. In fact, many of our customers book the same expert or a group of experts on a regular basis. There are no limits.
Many of them have shared their desire for Intro's mission — to give everyone access to anyone, empowering each other to build a better world. They also love paying it forward and helping others advance in their journey. With Intro, they now have an easy-to-use platform that makes it simple to connect with like-mind folks like yourself, while also being compensated fairly for their time. In some cases, our experts are also donating a portion or all of their proceeds to the charity of their choice.
All of the times presented on our website, marketplace, and mobile app are local to your time. For example, if you're based in New York, the times will be presented in ET.
Yes! People from all over the world will have access to the most in-demand experts. We currently accept all major credit cards in USD.
Many of our experts sell out quickly. You can wait until they unlock more sessions or if they've enabled our Request a Booking feature, you can request a booking by sending them times that work for you at least seven days out. This feature is free to use and you'll only get charged when they confirm the booking (a credit card pre-auth is required).
It depends on the specific expert. Some experts add sessions weekly and others add sessions monthly. We recommend booking as soon as possible to not miss out.
Yes. You can reschedule calls at least 48 hours before the session. For any cancellations, or reschedules within 48 hours of the session, we do charge a fee to compensate the expert for the last minute change. All cancellations or reschedules must happen in our mobile app.
Yes! We're confident that you'll love your first session, but in the rare case that it did not meet your expectations, let us know and we'll make things right.
$490 $500 • Session
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