Browse our marketplace of the world's most in-demand experts. After choosing the right expert for you, book a 1:1 video call with them. At the time of the appointment, join the live 1:1 video call, ask the expert your questions, and get personalized high-quality advice!
Juan Cobain
"The Definition of Hard Work"
About me
Hospitality Operator • Brand Builder • Cultural Engineer • Founder, iRockParties.Com I’ve spent 20+ years inside restaurants, hotels, and nightlife spaces - studying how people move, what they feel, and what makes a place work. My skill set lives at the intersection of precision operations and creative brand identity. I build systems that run clean, teams that move with intention, and experiences that leave a signature. My work spans boutique hotels, fast-casual concepts, destination dining, nightlife, and full-scale restaurant groups. I diagnose problems fast, stabilize teams, elevate service, and make operations feel luxury - even when the price point isn’t. As the Founder of iRockParties.com, I built a culturally driven event and entertainment brand rooted in energy, experience design, and community engagement. From concept to execution, I’ve created scalable event systems, curated talent, and engineered high-impact moments that translate directly into revenue, brand loyalty, and repeat audiences. That founder mindset informs how I approach hospitality: every touchpoint is intentional, every experience designed, every detail accountable. My expertise includes multi-unit strategy, leadership development, guest experience engineering, and P&L ownership. I bring financial clarity through high-level forecasting, cost control that protects the craft, and SOP design that creates consistency without killing creativity. I understand scale - but more importantly, I understand culture: how it’s built, protected, and becomes the reason people come back. Marketing, brand development, event strategy, digital presence, and community impact are not silos in my work they are one language. I align operations and brand so what a business promises is exactly what the guest feels. I believe hospitality is architecture: structure, flow, emotion, and energy. Details matter. People matter more. And execution is everything. I bring emotional intelligence, crisis management, and an operator’s discipline to every project. My work is simple: build profitable businesses with soul, clarity, and culture. • Restaurant management • Team leadership • Staff training • Hiring and training • Operational efficiency • Inventory management • Customer service • Food service management • Budgeting and P&L handling • Quality control • Guest relations • Conflict resolution • Process improvement • Financial management • Upscale casual experience
What to expect
15 minute session
- - quick straightforward answers
- - raw and honest input
How it works
Common questions
Most of our experts offer 1:1 video consultations ranging between 15 - 60 minutes. During the booking the process, you will be able to select the duration that makes sense for you.
Generally speaking, most of our customers have been delighted with how much they achieved during their live 1:1 video consultations. We have over 5,000 five-star reviews and a high percentage of our customers rebook the same expert or additional experts because their experience exceeded their expectations. Our most popular sessions are 30 minutes long, but you can still get a lot done during a 15 minute session.
Yes. In fact, many of our customers book the same expert or a group of experts on a regular basis. There are no limits.
Many of them have shared their desire for Intro's mission — to give everyone access to anyone, empowering each other to build a better world. They also love paying it forward and helping others advance in their journey. With Intro, they now have an easy-to-use platform that makes it simple to connect with like-mind folks like yourself, while also being compensated fairly for their time. In some cases, our experts are also donating a portion or all of their proceeds to the charity of their choice.
All of the times presented on our website, marketplace, and mobile app are local to your time. For example, if you're based in New York, the times will be presented in ET.
Yes! People from all over the world will have access to the most in-demand experts. We currently accept all major credit cards in USD.
Many of our experts sell out quickly. You can wait until they unlock more sessions or if they've enabled our Request a Booking feature, you can request a booking by sending them times that work for you at least seven days out. This feature is free to use and you'll only get charged when they confirm the booking (a credit card pre-auth is required).
It depends on the specific expert. Some experts add sessions weekly and others add sessions monthly. We recommend booking as soon as possible to not miss out.
Yes. You can reschedule calls at least 48 hours before the session. For any cancellations, or reschedules within 48 hours of the session, we do charge a fee to compensate the expert for the last minute change. All cancellations or reschedules must happen in our mobile app.
Yes! We're confident that you'll love your first session, but in the rare case that it did not meet your expectations, let us know and we'll make things right.
$175 • Session
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