Browse our marketplace of the world's most in-demand experts. After choosing the right expert for you, book a 1:1 video call with them. At the time of the appointment, join the live 1:1 video call, ask the expert your questions, and get personalized high-quality advice!
Matteo Gamba
Global Payments & Fraud Leader | $13B GMV đź’° Operator | Ex-Wayfair, Wise & Rocket Internet
About me
I build and scale payments & fraud orgs that drive measurable profit impact. Over 9 years leading Payments & Fraud at Wayfair, I held accountability for a $13B+ GMV global business, built and scaled a 100+ person cross-functional organization across product, engineering, analytics, and operations, and delivered $100M+ in recurring annual profit impact through authorization uplift, fee optimization, fraud reduction, and working capital strategy. Previously, I held product roles at Wise and high-growth Berlin startups, building acquisition and monetization engines across SEO, referral systems, and performance channels. Today, I advise fintechs, marketplaces, and enterprise e-commerce companies on how to: ✔️ Turn payments from a cost center into a strategic profit lever ✔️ Design multi-PSP, tokenization, and orchestration strategies ✔️ Improve auth rates, AOV, and conversion ✔️ Reduce fraud without damaging customer experience ✔️ Build and scale high-performance payments & risk teams ✔️ Develop practical AI and agentic commerce capabilities Beyond strategy, I help leadership teams craft and sell a clear payments narrative internally, aligning Product, Finance, Engineering, and Risk around a coherent roadmap and securing executive buy-in for high-impact initiatives. I’m a frequent industry speaker and advisory board member across the payments and fraud ecosystem, and I maintain a deep network of merchants, solution providers, and investors. When relevant, I can provide informed perspective on vendor landscape, build vs buy tradeoffs, and emerging players. If you're navigating complex payments architecture, fraud tradeoffs, or strategic fintech decisions, I provide direct, operator-level feedback and playbooks that work at scale. Book an exploratory session to clarify your priorities, pressure-test your strategy, and identify the highest-impact levers in payments and fraud.
What to expect
15 minute session
- - ask three or more questions
- - tips on how to start a successful company
- - advice on getting your first 10,000 customers
- - growth hacks & jumpstarting growth
How it works
Common questions
Most of our experts offer 1:1 video consultations ranging between 15 - 60 minutes. During the booking the process, you will be able to select the duration that makes sense for you.
Generally speaking, most of our customers have been delighted with how much they achieved during their live 1:1 video consultations. We have over 5,000 five-star reviews and a high percentage of our customers rebook the same expert or additional experts because their experience exceeded their expectations. Our most popular sessions are 30 minutes long, but you can still get a lot done during a 15 minute session.
Yes. In fact, many of our customers book the same expert or a group of experts on a regular basis. There are no limits.
Many of them have shared their desire for Intro's mission — to give everyone access to anyone, empowering each other to build a better world. They also love paying it forward and helping others advance in their journey. With Intro, they now have an easy-to-use platform that makes it simple to connect with like-mind folks like yourself, while also being compensated fairly for their time. In some cases, our experts are also donating a portion or all of their proceeds to the charity of their choice.
All of the times presented on our website, marketplace, and mobile app are local to your time. For example, if you're based in New York, the times will be presented in ET.
Yes! People from all over the world will have access to the most in-demand experts. We currently accept all major credit cards in USD.
Many of our experts sell out quickly. You can wait until they unlock more sessions or if they've enabled our Request a Booking feature, you can request a booking by sending them times that work for you at least seven days out. This feature is free to use and you'll only get charged when they confirm the booking (a credit card pre-auth is required).
It depends on the specific expert. Some experts add sessions weekly and others add sessions monthly. We recommend booking as soon as possible to not miss out.
Yes. You can reschedule calls at least 48 hours before the session. For any cancellations, or reschedules within 48 hours of the session, we do charge a fee to compensate the expert for the last minute change. All cancellations or reschedules must happen in our mobile app.
Yes! We're confident that you'll love your first session, but in the rare case that it did not meet your expectations, let us know and we'll make things right.
$350 • Session
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