Shay Smart
Shay Smart

Ex-Microsoft, Ex-Oracle, Ex-Pearson, Founder of Amendment AI

About me
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I enjoy solving complex problems and providing meaningful value in the form of intuitive and useful products by leveraging appropriate technologies, trades and tools. I’m an advocate for creating rewarding business results and enduring success through active collaboration, agile processes, continuous learning, rapid experimentation and team development. Having performed in a mission critical role on a significant number of successful initiatives at industry leaders providing Consumer, SMB and Enterprise hardware, software and services, I've developed extensive expertise in product and technology strategy and innovation, holistic and lean experience design, agile development practices, multi-faceted project management, and omni-channel marketing. I'm proficient in strategizing and executing comprehensive, transformative product development efforts that generate long-term growth and profitable returns. Expertise - • Concept-to-revenue product lifecycle • Product roadmap planning, development and execution • New product introduction, market entrance, accelerated growth • Alignment and definition of product-market-user fit • Marketing strategy and planning • Customer acquisition models and mechanisms • Analysis of adoption trends, demand drivers and price sensitivities • Partnership strategy, product and technology integrations • Modeling, measuring, forecasting revenue and monetization • Technology and infrastructure architecture • Formation and management of key business metrics and outcomes • Business analytics, optimization of operations, processes, tools • Data-driven decision mechanics, dashboards and reporting • Transforming ambiguity into clarity and actionable specifications Analytics, Apps, APIs, App Acceleration, Artificial Intelligence, Audience Engagement, Autonomous Agents, Behavioral Optimization, Big Data, Blockchain, BI, Cloud Services, CDN, Conversational Interfaces, Crypto Services, CRM, Data ELT, Data Management, Decentralization, Deep/Machine Learning, Devices/Hardware, Digital Commerce, DTC, Distributed Architecture, ECM, ERP, FaaS, Heuristic Evaluations, IIoT Solutions, IaaS, Live Streaming, Log Analytics, Logistics, Microservices, Marketing Automation, Mobile, Network Virtualization, Neural Networks, Payment Tech, PaaS, Personalization, Predictive Analytics, Retail Operations Tech, SaaS, Software-Defined Networking, Serverless Computing, Smart Energy, Social Media/Networks, Streaming Analytics, Supply Chain, Telepresence, Unified Communications, Usability R&D, User Feedback, UX Design, Virtual/Extended Reality


How it works

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Book or subscribe

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Virtual consultation

Join the video call or chat, ask questions, and get expert advice

Common questions

Browse our marketplace of the world's most in-demand experts. After choosing the right expert for you, book a 1:1 video call with them. At the time of the appointment, join the live 1:1 video call, ask the expert your questions, and get personalized high-quality advice!

Most of our experts offer 1:1 video consultations ranging between 15 - 60 minutes. During the booking the process, you will be able to select the duration that makes sense for you.

Generally speaking, most of our customers have been delighted with how much they achieved during their live 1:1 video consultations. We have over 5,000 five-star reviews and a high percentage of our customers rebook the same expert or additional experts because their experience exceeded their expectations. Our most popular sessions are 30 minutes long, but you can still get a lot done during a 15 minute session.

Yes. In fact, many of our customers book the same expert or a group of experts on a regular basis. There are no limits.

Many of them have shared their desire for Intro's mission — to give everyone access to anyone, empowering each other to build a better world. They also love paying it forward and helping others advance in their journey. With Intro, they now have an easy-to-use platform that makes it simple to connect with like-mind folks like yourself, while also being compensated fairly for their time. In some cases, our experts are also donating a portion or all of their proceeds to the charity of their choice.

All of the times presented on our website, marketplace, and mobile app are local to your time. For example, if you're based in New York, the times will be presented in ET.

Yes! People from all over the world will have access to the most in-demand experts. We currently accept all major credit cards in USD.

Many of our experts sell out quickly. You can wait until they unlock more sessions or if they've enabled our Request a Booking feature, you can request a booking by sending them times that work for you at least seven days out. This feature is free to use and you'll only get charged when they confirm the booking (a credit card pre-auth is required).

It depends on the specific expert. Some experts add sessions weekly and others add sessions monthly. We recommend booking as soon as possible to not miss out.

Yes. You can reschedule calls at least 48 hours before the session. For any cancellations, or reschedules within 48 hours of the session, we do charge a fee to compensate the expert for the last minute change. All cancellations or reschedules must happen in our mobile app.

Yes! We're confident that you'll love your first session, but in the rare case that it did not meet your expectations, let us know and we'll make things right.

$35 • Session