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Susan Hwang
Founder of BEST Dispensary(Luxury Cannabis)
About me
Founder, CEO, and owner of Best Dispensary, Arizona's only luxury dispensary. Susan, known as Mama Su is a license holder of 14 vertically integrated licenses and has a unique perspective on the cannabis industry covering retail, cultivation, infusion, extraction, manufacturing and distribution. With over a decade of experience in the cannabis industry, Susan is equipped with the experience, knowledge and expertise to protect your business and brands. Key areas of expertise: -Cannabis Industry -Retail -Branding -Marketing -Management -Operations -SOP and Policies & Procedures -Licenses -Zoning -Project Management -Real Estate Development -Land Development -Rules & Regulations (Cannabis) -280E & IRS audit -Contracts -Litigation & Legal disputes Retail: As a seasoned retail executive, Susan brings extensive experience and knowledge in management, inventory, visual merchandising, customer experience, and marketing to the cannabis industry. She knows how to drive revenue growth and increase profit margins through operational efficiency and effective marketing strategies. Susan understands that a successful retail operation requires more than just great products - it's about providing exceptional customer service and creating a memorable shopping experience that keeps customers coming back. With a keen eye for detail and a focus on elevating the customer experience, Susan knows how to create a welcoming atmosphere that keeps customers engaged and loyal. With her expertise in retail management and marketing, Susan can help your business achieve success in the competitive cannabis industry. Branding: With her visionary and creative approach, Susan has a knack for creating brands that stand out in a crowded market. She understands that branding is a critical component of a business's success, and she knows how to leverage it to drive customer engagement and loyalty. From developing a brand's visual identity to crafting a compelling brand story, Susan has a deep understanding of the branding process and can help businesses achieve their branding goals. Whether you're launching a new brand or looking to refresh an existing one, Susan can help you create a powerful brand that resonates with your target audience and drives business growth. Licenses: an expert in navigating the complex world of cannabis licenses, from obtaining and renewing licenses to compliance with local and state regulations. Zoning: With Susan's expertise in real estate and zoning, she is able to find prime real estate spaces that meet the specific requirements for cannabis businesses. Susan has extensive experience with Special Use Permits and Conditional Use Permits, and she knows how to navigate complex zoning regulations to ensure compliance with local laws and regulations. With her in-depth knowledge of the industry and zoning regulations, Susan can help your business find the ideal location for your cannabis operation. Regulations: Susan is well-versed in the ever-changing landscape of cannabis regulations, including compliance with operations, 280E, tax codes, facilities, products, packaging and labeling requirements. Cannabis Industry: Susan as a license holder of 14 vertically integrated licenses has a unique perspective on the cannabis industry covering retail, cultivation, infusion, extraction, manufacturing and distribution. She knows how to make the most of every aspect of the industry to help businesses grow and thrive. Consulting: As a cannabis consultant, Susan is passionate about helping other businesses navigate the complex world of regulations and grow their businesses to their full potential. She provides tailored guidance and solutions for each client to help them succeed.
How it works
Common questions
Most of our experts offer 1:1 video consultations ranging between 15 - 60 minutes. During the booking the process, you will be able to select the duration that makes sense for you.
Generally speaking, most of our customers have been delighted with how much they achieved during their live 1:1 video consultations. We have over 5,000 five-star reviews and a high percentage of our customers rebook the same expert or additional experts because their experience exceeded their expectations. Our most popular sessions are 30 minutes long, but you can still get a lot done during a 15 minute session.
Yes. In fact, many of our customers book the same expert or a group of experts on a regular basis. There are no limits.
Many of them have shared their desire for Intro's mission — to give everyone access to anyone, empowering each other to build a better world. They also love paying it forward and helping others advance in their journey. With Intro, they now have an easy-to-use platform that makes it simple to connect with like-mind folks like yourself, while also being compensated fairly for their time. In some cases, our experts are also donating a portion or all of their proceeds to the charity of their choice.
All of the times presented on our website, marketplace, and mobile app are local to your time. For example, if you're based in New York, the times will be presented in ET.
Yes! People from all over the world will have access to the most in-demand experts. We currently accept all major credit cards in USD.
Many of our experts sell out quickly. You can wait until they unlock more sessions or if they've enabled our Request a Booking feature, you can request a booking by sending them times that work for you at least seven days out. This feature is free to use and you'll only get charged when they confirm the booking (a credit card pre-auth is required).
It depends on the specific expert. Some experts add sessions weekly and others add sessions monthly. We recommend booking as soon as possible to not miss out.
Yes. You can reschedule calls at least 48 hours before the session. For any cancellations, or reschedules within 48 hours of the session, we do charge a fee to compensate the expert for the last minute change. All cancellations or reschedules must happen in our mobile app.
Yes! We're confident that you'll love your first session, but in the rare case that it did not meet your expectations, let us know and we'll make things right.
$250 • Session
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