krista pappas
krista pappas

Co-founder and Executive in AI, Travel Tech & Marketplace Growth

About me
LinkedIn

I’ve spent 25+ years building and scaling companies at the intersection of AI, travel, and technology. From launching Orbitz.com to driving Farecast’s acquisition by Microsoft, to serving as COO at Lola.com (acquired by Capital One), I’ve led GTM and operational strategy for some of the most transformative companies in the space. Currently, I advise startups and public companies including Tripadvisor and BVS.net, and recently helped a SEA hospitality group architect the infrastructure for a global OTA platform. I also consult on AI adoption and strategy, helping companies apply practical, cutting-edge solutions to unlock growth and efficiency. Strengths: • AI Strategy & Implementation • GTM & Marketplace Growth • Travel Tech & SaaS Innovation • Fundraising & M&A • Team Building & Hiring • Fractional Leadership & Executive Coaching I work with founders, execs, and teams who want to move faster and smarter. Whether you need help operationalizing AI, scaling your business, or navigating growth, I’m here to partner with you.

What to expect

15 minute session

  • - ask 2–4 focused questions on strategy or growth
  • - quick guidance on ai, product-market fit, or team structure
  • - tips on unlocking early traction or scaling efficiently
  • - evaluate a travel tech, marketplace, or saas idea.
  • - honest advice from someone who’s built, scaled & exited
  • - just need 15 xtra minutes

How it works

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Find an expert

Discover and choose from our list of the world's most in-demand experts

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Book or subscribe

Book a one-time video call or select a plan to access your expert ongoing

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Virtual consultation

Join the video call or chat, ask questions, and get expert advice

Common questions

Browse our marketplace of the world's most in-demand experts. After choosing the right expert for you, book a 1:1 video call with them. At the time of the appointment, join the live 1:1 video call, ask the expert your questions, and get personalized high-quality advice!

Most of our experts offer 1:1 video consultations ranging between 15 - 60 minutes. During the booking the process, you will be able to select the duration that makes sense for you.

Generally speaking, most of our customers have been delighted with how much they achieved during their live 1:1 video consultations. We have over 5,000 five-star reviews and a high percentage of our customers rebook the same expert or additional experts because their experience exceeded their expectations. Our most popular sessions are 30 minutes long, but you can still get a lot done during a 15 minute session.

Yes. In fact, many of our customers book the same expert or a group of experts on a regular basis. There are no limits.

Many of them have shared their desire for Intro's mission — to give everyone access to anyone, empowering each other to build a better world. They also love paying it forward and helping others advance in their journey. With Intro, they now have an easy-to-use platform that makes it simple to connect with like-mind folks like yourself, while also being compensated fairly for their time. In some cases, our experts are also donating a portion or all of their proceeds to the charity of their choice.

All of the times presented on our website, marketplace, and mobile app are local to your time. For example, if you're based in New York, the times will be presented in ET.

Yes! People from all over the world will have access to the most in-demand experts. We currently accept all major credit cards in USD.

Many of our experts sell out quickly. You can wait until they unlock more sessions or if they've enabled our Request a Booking feature, you can request a booking by sending them times that work for you at least seven days out. This feature is free to use and you'll only get charged when they confirm the booking (a credit card pre-auth is required).

It depends on the specific expert. Some experts add sessions weekly and others add sessions monthly. We recommend booking as soon as possible to not miss out.

Yes. You can reschedule calls at least 48 hours before the session. For any cancellations, or reschedules within 48 hours of the session, we do charge a fee to compensate the expert for the last minute change. All cancellations or reschedules must happen in our mobile app.

Yes! We're confident that you'll love your first session, but in the rare case that it did not meet your expectations, let us know and we'll make things right.

$175 • Session