Browse our marketplace of the world's most in-demand experts. After choosing the right expert for you, book a 1:1 video call with them. At the time of the appointment, join the live 1:1 video call, ask the expert your questions, and get personalized high-quality advice!
Zach Schieffer
Founder of ZHS Ecom
About me
I’m Zach, founder of an ecommerce email and SMS marketing agency with 6 years in the DTC space. I’ve built, optimized, and advised on retention systems for 50+ brands including Tiege Hanley, Solawave, Flaviar, Scosche, Travel + Leisure - helping email and SMS drive a meaningful share of total revenue. I also publish in-the-weeds brand and lifecycle breakdowns of fast-growing DTC companies (OLIPOP, Poppi, SKIMS, AG1, Huel, Chamberlain Coffee, and others). These breakdowns regularly generate 100,000–200,000 organic views and thousands of comments per post by dissecting what’s actually working in email, SMS, and retention today. Alongside client work, I’ve scaled my own agency from zero to $40K+/month with no outside capital, building the hiring, systems, and delivery infrastructure entirely myself. I’m best suited to help: • E-commerce operators looking to improve Klaviyo, lifecycle flows, campaigns, and retention strategy • Agency founders trying to go from solo operator → structured, scalable service business I work hands-on in these areas every day and keep advice tactical, practical, and grounded in what’s working right now. How to get the most out of our call: Before our session, send me a document with your specific questions or goals. I'll review everything ahead of time and come to the call with a prepared strategy document - so we leave with something tangible, not just conversation.
What to expect
15 minute session
- - identify your biggest growth bottleneck
- - pressure-test your current systems
- - leave with a clear execution plan
How it works
Common questions
Most of our experts offer 1:1 video consultations ranging between 15 - 60 minutes. During the booking the process, you will be able to select the duration that makes sense for you.
Generally speaking, most of our customers have been delighted with how much they achieved during their live 1:1 video consultations. We have over 5,000 five-star reviews and a high percentage of our customers rebook the same expert or additional experts because their experience exceeded their expectations. Our most popular sessions are 30 minutes long, but you can still get a lot done during a 15 minute session.
Yes. In fact, many of our customers book the same expert or a group of experts on a regular basis. There are no limits.
Many of them have shared their desire for Intro's mission — to give everyone access to anyone, empowering each other to build a better world. They also love paying it forward and helping others advance in their journey. With Intro, they now have an easy-to-use platform that makes it simple to connect with like-mind folks like yourself, while also being compensated fairly for their time. In some cases, our experts are also donating a portion or all of their proceeds to the charity of their choice.
All of the times presented on our website, marketplace, and mobile app are local to your time. For example, if you're based in New York, the times will be presented in ET.
Yes! People from all over the world will have access to the most in-demand experts. We currently accept all major credit cards in USD.
Many of our experts sell out quickly. You can wait until they unlock more sessions or if they've enabled our Request a Booking feature, you can request a booking by sending them times that work for you at least seven days out. This feature is free to use and you'll only get charged when they confirm the booking (a credit card pre-auth is required).
It depends on the specific expert. Some experts add sessions weekly and others add sessions monthly. We recommend booking as soon as possible to not miss out.
Yes. You can reschedule calls at least 48 hours before the session. For any cancellations, or reschedules within 48 hours of the session, we do charge a fee to compensate the expert for the last minute change. All cancellations or reschedules must happen in our mobile app.
Yes! We're confident that you'll love your first session, but in the rare case that it did not meet your expectations, let us know and we'll make things right.
$150 • Session
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