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With Intro, you can get access to the world's top social media experts, jump on a live video call, and get personalized advice to grow your company

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1. Find an expert

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2. Book or subscribe

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3. Virtual consultation

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Our customers completed 25,000+ sessions with an avg starstarstarstarstar 4.98 rating

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"Intro has been a game changer for my business. I spend about $2k a month & have access to thousands of advisors."

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Ajay M.

Cofounder at Portola Ai

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"I enjoyed every minute of our 30-minute call, which provided the most valuable insights into SEO, especially programmatic SEO. I highly recommend this to anyone focused on optimizing their product's SEO."

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Sonali G.

Sr. PM at Microsoft

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"I've worked with 20+ experts on Intro. What's stood out to me is how they helped me see things in a way I hadn't considered before, empowering me."

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Melinda D.

Executive at Meta

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Is the price of a session worth it?

The 10x
ROI rule

Top companies like Meta, Google, or Calm judge spending by the return on investment, not just the cost. Instead of asking, "How much is this?" they ask, "Could the information learned from an expert lead to a 10x increase in revenue relative to the cost?" If the answer is yes, then it is a good investment.

For example, imagine a software solution that costs $1 million a year. At first, one's reaction may be "that's high," but if it helps generate an extra $10-$20 million in revenue, the $1 million price is actually a good deal with a meaningful ROI.

Case studies highlighting how Intro can meaningfully impact your business

Magic mind logo

Intro made our transition from direct-to-consumer to omni-channel seemless. We were able to quickly access the CEOs of top-tier brands who could teach us their wholesale playbook.

Study author

James Beshara, Founder of Magic Mind

Results

Accelerated their Wholesale GTM

The Magic Mind team spent 3 months talking to founders who sell at big box retailers. The knowledge they gained led to these results:

$4.8Min new revenue
year one
9months of
time saved
Replicated logo

We now use Intro as a standard method of finding, connecting, and learning from best-in-class experts. It's a no-brainer to ask highly successful people what to avoid and what to focus on.

Study author

Grant Miller, CEO of Replicated

Results

New marketing strategies + scaling

The Replicated team connected with B2B marketers, as well as operations specialists. The knowledge they gained led to these results:

$1.3Min new
business
100+hours of
time saved

Beyond the Post: How Social Media Experts Turn Engagement into Real Business Growth

If you’ve ever scrolled through your Instagram feed, seen a tweet go viral, or engaged with a brand on TikTok, you’ve witnessed the magic of social media experts in action. They don’t just post pictures—they create experiences, build communities, and drive results that translate into real business growth. In today’s post, we’re diving into why social media experts are indispensable, what sets the top social media experts apart, and how they craft strategies that captivate and convert.

1. What Do Social Media Experts Actually Do?

Social media experts are the architects of your brand’s online presence. They’re responsible for more than just posting a few tweets or sharing the occasional photo on Instagram—they craft comprehensive strategies that align with business objectives. Here’s a breakdown of what they handle:

  • Platform Strategy

    • They analyze where your audience spends time, ensuring you’re present on the right platforms, from LinkedIn to Snapchat, with a strategy tailored to each.

  • Content Creation

    • Great content is king, and experts know how to create engaging posts, videos, and stories that spark interaction and drive conversions.

  • Community Engagement

    • It’s not just about broadcasting your message—it’s about responding to comments, answering questions, and cultivating a community that feels valued and heard.

  • Analytics & Optimization

    • Social media is data-rich, and experts use analytics to track performance, refine campaigns, and continuously improve results.

  • Paid Social Campaigns

    • They manage advertising budgets and craft highly targeted campaigns that bring the best ROI. Whether it’s Facebook ads or Instagram influencer campaigns, they know where to invest.

In short, social media experts build and manage the systems that turn engagement into real-world outcomes, such as website visits, lead generation, or sales.

2. Why You Need a Social Media Expert

In a world where digital interactions often outnumber face-to-face ones, your brand’s social media presence is critical. Here's why bringing in a social media expert can transform your approach:

  1. Brand Consistency

    • A great social media expert ensures your brand message is consistent across all platforms. Whether your audience interacts with you on Instagram, Facebook, or Twitter, they’ll receive the same clear message and tone.

  2. Increased Engagement

    • Social media experts know how to craft content that resonates with your followers, leading to more shares, comments, and interactions. It’s not just about putting out content; it’s about sparking conversations.

  3. Targeted Strategy

    • Instead of just casting a wide net, social media experts analyze user data to target specific audience segments, increasing your chances of connecting with the right audience and getting more qualified leads.

  4. Adaptability to Trends

    • Trends change fast in social media. What worked yesterday may not work today. A social media expert stays on top of trends and adapts your content to match the current zeitgeist.

  5. ROI-Focused

    • Social media isn’t just about likes or followers. The best social media experts connect engagement directly to business outcomes, whether that’s through tracking sales, conversions, or brand awareness metrics.

3. The Top Social Media Experts: What Sets Them Apart?

In the fast-paced world of social media, not all experts are created equal. Here’s what defines the top social media experts:

  1. Mastery of Multiple Platforms

    • They know that each platform requires a different approach. From crafting catchy tweets to creating viral TikToks, they understand how to tailor content for each channel’s unique audience.

  2. Creative Content Strategy

    • Creativity is at the heart of social media success. The top experts know how to blend visual storytelling with data-backed strategies that drive engagement.

  3. Data-Driven Decision Making

    • The best social media experts use analytics, not guesswork, to refine their strategies. They track metrics like engagement rates, reach, and conversion rates to optimize performance.

  4. Community Building

    • It’s not just about posting—it’s about fostering a community. Top social media experts go beyond simply pushing content. They engage in meaningful conversations, turning followers into brand advocates.

  5. Staying Ahead of the Curve

    • Social media is constantly evolving, and the top experts know how to stay ahead of trends. Whether it’s jumping on a meme, embracing a new format, or leveraging emerging tools, they are always looking for new ways to reach their audience.

4. How Social Media Experts Drive Long-Term Growth

It’s easy to see social media as a short-term marketing tool. But when used correctly, it’s a long-term growth engine. Here’s how:

  1. Building Brand Loyalty

    • Social media experts create a dialogue with your audience, ensuring they don’t just follow you—they engage with your brand on a deeper level. This loyalty translates to repeat business and word-of-mouth referrals.

  2. Content Repurposing

    • Top social media experts know how to repurpose content across platforms to get the most mileage out of each piece. A single blog post can be turned into Instagram stories, LinkedIn posts, or TikTok clips, maximizing value.

  3. Customer Insights

    • Engaging with your community creates valuable feedback. Experts track customer comments and behavior on social media, which can inform product development, service improvements, or new marketing campaigns.

  4. Search Engine Benefits

    • When social content gets shared and talked about, it also boosts your SEO. By growing your social media presence, you enhance your organic search visibility, making it easier for customers to find you.

In essence, social media isn’t just a marketing channel—it’s a growth machine that, when done right, powers your entire business.

5. Best Practices for Working with a Social Media Expert

Hiring a social media expert is only the beginning. Here’s how to make the most of that collaboration:

  1. Set Clear, Measurable Goals

    • Whether it’s increasing website traffic, boosting sales, or growing your follower count, defining goals from the start helps keep everything aligned.

  2. Give Them Access to Data

    • Sharing customer data, sales info, and website metrics enables the expert to craft content strategies that speak to your specific audience.

  3. Stay Engaged

    • Social media is a two-way street. Make sure you’re responsive and involved in the conversation, whether it’s providing feedback on content or interacting with followers.

  4. Embrace Iteration

    • Social media is an ever-evolving space. Top experts don’t settle for “good enough.” They’re constantly testing, iterating, and adjusting campaigns based on performance metrics.

  5. Trust Their Expertise

    • Social media experts know what works. Trust them to experiment with new content formats, platforms, or strategies that you might be hesitant to try on your own.

6. Pitfalls to Watch Out For

Even with the best intentions, social media efforts can falter. Keep an eye out for these potential pitfalls:

  1. Focusing Too Much on Vanity Metrics

    • Likes, comments, and shares are fun, but they don’t always drive business results. Ensure your social media strategy connects engagement to real outcomes like conversions or leads.

  2. Inconsistent Posting

    • Sporadic posting leads to low engagement. Stay consistent with your content calendar to keep your audience interested and invested.

  3. Ignoring Negative Feedback

    • Social media is a platform for both praise and criticism. Top social media experts engage with negative feedback constructively, using it as an opportunity to improve.

7. Final Thoughts: Building Lasting Connections with Social Media Experts

Social media can be a noisy, ever-changing world, but the right social media expert can help you cut through the clutter. By crafting meaningful content, engaging with your community, and using data to refine your approach, they turn likes into loyalty and followers into customers.

The top social media experts know how to build relationships—not just push products. They understand that your brand’s online presence is an evolving narrative, one that can drive both short-term results and long-term growth.

So, if you’re ready to elevate your social media strategy, consider partnering with an expert who can turn your online presence into a powerful business tool. With the right guidance, you’ll not only grow your brand—you’ll grow your business.

Commonly asked questions

Browse our marketplace of the world's most in-demand experts. After choosing the right expert for you, book a 1:1 video call with them. At the time of the appointment, join the live 1:1 video call, ask the expert your questions, and get personalized high-quality advice!

Most of our experts offer 1:1 video consultations ranging between 15 - 60 minutes. During the booking the process, you will be able to select the duration that makes sense for you.

You can use Intro as much or as little as you would like. We have experts that offer anywhere from one hour a month to 100+ hours per month. You're in control and can modify your preferred availability at anytime.

Yes. In fact, many of our customers book the same expert or a group of experts on a regular basis. There are no limits.

All of the times presented on our website, marketplace, and mobile app are local to your time. For example, if you're based in New York, the times will be presented in ET.

Many of them have shared their desire for Intro's mission — to give everyone access to anyone, empowering each other to build a better world. They also love paying it forward and helping others advance in their journey. With Intro, they now have an easy-to-use platform that makes it simple to connect with like-mind folks like yourself, while also being compensated fairly for their time. In some cases, our experts are also donating a portion or all of their proceeds to the charity of their choice.

Yes! We're confident that you'll love your first session, but in the rare case that it did not meet your expectations, let us know and we'll make things right.